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  Title Copies
Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (50-Minute Series) 
Edition: 3 
Year: 2002 
ISBN: 1560526696 
ISBN 13: 9781560526698 
 1 
ASTD's Trainers Toolkit: More Evaluation Instruments (ASTD trainer's toolkit) 
Year: 2006 
ISBN: 1562861212 
ISBN 13: 9781562861216 
 1 
The Power of Now: A Guide to Spiritual Enlightenment 
Year: 2004 
ISBN: 1577314808 
ISBN 13: 9781577314806 
 1 
What the CEO Wants You to Know : How Your Company Really Works 
Edition: 1 
Year: 2001 
ISBN: 0609608398 
ISBN 13: 9780609608395 
 1 
Simon Says Dream: Live a Passionate Life (Simon Says, 1) 
Year: 2003 
ISBN: 0972991204 
ISBN 13: 9780972991209 
 1 
Thiving on change: Turning challenge into success (Productivity series) 
Year: 2016 
ISBN: 1558522727 
ISBN 13: 9781558522725 
 1 
8 steps for highly effective negotiation: Letting the other person have your way (Communication series) 
Year: 1995 
ISBN: 1558521291 
ISBN 13: 9781558521292 
 1 
The Professional Service Firm50 (Reinventing Work): Fifty Ways to Transform Your "Department" into a Professional Service Firm Whose Trademarks are Passion and Innovation! 
Edition: 1 
Year: 1999 
ISBN: 0375407715 
ISBN 13: 9780375407710 
 1 
Delegate for Results: How to Get More Done Through Others (60-Minute Training Series) 
Year: 2016 
ISBN: 155852276X 
ISBN 13: 9781558522763 
 2 
Conquer the brain drain: 52 creative ways to pump up productivity 
Year: 2016 
ISBN: 1558522999 
ISBN 13: 9781558522992 
 1 
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