Quality Customer Service: Satisfy Customers-It's Everybody's Job (Crisp Fifty Minute Series)

Type
Book
Authors
ISBN 10
1426018339 
ISBN 13
9781426018336 
Category
Management  [ Browse Items ]
Publication Year
2009 
Publisher
Pages
108 
Description
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability. We can all contribute to the success of our organization by winning over customers with superior products and delivering outstanding customer service. - from Amzon 
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