Librarika: Browse items for "Management" category

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	Title	Authors/Editors	Publisher	Type	Copies
	Simple Steps to Exceeding Customer Expectations Edition: 2 Year: 2005	Brad Worthley	Genesis Publishing	Books	1
	The Good, the Bad and the Ugly: Customer Service Stories Year: 2016 ISBN: 1893937275 ISBN 13: 9781893937277	Nancy Friedman	Independent Pub. Corp	Books	1
	Knock Your Socks Off Service on the Phone Workbook and Audio Program Year: 1999 ISBN: 076121187X ISBN 13: 9780761211877	Ron Zemke	American Management Association	Audio/Visuals	1
	Everyone a Leader: A Grassroots Model for the New Workplace Edition: 1 Year: 1999 ISBN: 0471197637 ISBN 13: 9780471197638	Horst Bergmann Kathleen Hurson Darlene Russ-Eft	Wiley	Books	1
	Taking AIM on Leadership Edition: printed 6 Year: 1996 ISBN: 1558521720 ISBN 13: 9781558521728	Peter Capezio Inc. National Press Publications	National Press Publications	Books	2
	Project Management For Dummies (For Dummies (Computer/Tech)) Edition: 1 Year: 2000 ISBN: 076455283X ISBN 13: 9780764552830	Stanley E. Portny	For Dummies	Books	1
	Time Management: Get an Extra Day a Week (Crisp Fifty-Minute Books) Edition: 4th Edition Year: 2009 ISBN: 1426018576 ISBN 13: 9781426018572	Elvin Haynes	Axzo Press	Books	1
	Conflict Management: Resolve Disagreement at Work (Crisp Fifty-Minute Books) Edition: 4th Edition Year: 2009 ISBN: 1426018584 ISBN 13: 9781426018589	Herb Kindler	Axzo Press	Books	1
	Quality Customer Service: Satisfy Customers-It's Everybody's Job (Crisp Fifty Minute Series) Edition: 5th Edition Year: 2009 ISBN: 1426018339 ISBN 13: 9781426018336	William Martin	Axzo Press	Books	1
	Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (50-Minute Series) Edition: 3 Year: 2002 ISBN: 1560526696 ISBN 13: 9781560526698	Rebecca Morgan	Crisp Learning	Books	1

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