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Page 3 of 10
Title
Authors/Editors
Publisher
Type
Copies
Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (50-Minute Series)
Edition
:
3
Year
:
2002
ISBN
:
1560526696
ISBN 13
:
9781560526698
Rebecca Morgan
Crisp Learning
Books
1
Thiving on change: Turning challenge into success (Productivity series)
Year
:
2016
ISBN
:
1558522727
ISBN 13
:
9781558522725
Peg Pickering
National Press Publications
Books
1
8 steps for highly effective negotiation: Letting the other person have your way (Communication series)
Year
:
1995
ISBN
:
1558521291
ISBN 13
:
9781558521292
Ginny Pearson Barnes
National Press Publications
Books
1
Delegate for Results: How to Get More Done Through Others (60-Minute Training Series)
Year
:
2016
ISBN
:
155852276X
ISBN 13
:
9781558522763
National Press Publication
National Press Publications, Inc.
Books
2
Exceptional Customer Service: Handle Customers With Skill and Confidence (Sixty-Minute Training Series)
Year
:
2000
ISBN
:
1558522751
ISBN 13
:
9781558522756
Natl Seminars Pubns
Books
3
The secret to developing peak performers: Get the best from your people (Sixty-minute training series)
Edition
:
Later Printing
Year
:
2016
ISBN
:
1558522743
ISBN 13
:
9781558522749
National Press Publications
National Press Publications
Books
1
How to Work with People: Understanding Team dynamics
Year
:
2016
ISBN
:
1558522549
ISBN 13
:
9781558522541
Rockhurst College Continuing Education Center
National Press Publications
Books
2
Inspire and motivate through performance reviews: A step-by-step guide (Sixty-minute training series)
Year
:
2016
ISBN
:
1558522778
ISBN 13
:
9781558522770
National Press Publications
National Press Publications, A Division of Rockhurst University Continuing Education Center, Inc
Books
1
Powerful Communication Skills: How to Communicate With Confidence, Clarity and Credibility
Edition
:
1
Year
:
1997
ISBN
:
1558522158
ISBN 13
:
9781558522152
Colleen McKenna
Natl Seminars Pubns
Books
1
How to Get Things Done: An Achiever's Guide to Better Time Management (60-Minute Training Series)
Year
:
1988
ISBN
:
1558520120
ISBN 13
:
9781558520127
Paul Kraley
Paula Kalamaras
Natl Seminars Pubns
Books
1
1
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4
5
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7
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