Top Collections

Page 3 of 10

  Title Copies
Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (50-Minute Series) 
Edition: 3 
Year: 2002 
ISBN: 1560526696 
ISBN 13: 9781560526698 
 1 
Thiving on change: Turning challenge into success (Productivity series) 
Year: 2016 
ISBN: 1558522727 
ISBN 13: 9781558522725 
 1 
8 steps for highly effective negotiation: Letting the other person have your way (Communication series) 
Year: 1995 
ISBN: 1558521291 
ISBN 13: 9781558521292 
 1 
Delegate for Results: How to Get More Done Through Others (60-Minute Training Series) 
Year: 2016 
ISBN: 155852276X 
ISBN 13: 9781558522763 
 2 
Exceptional Customer Service: Handle Customers With Skill and Confidence (Sixty-Minute Training Series) 
Year: 2000 
ISBN: 1558522751 
ISBN 13: 9781558522756 
 3 
The secret to developing peak performers: Get the best from your people (Sixty-minute training series) 
Edition: Later Printing 
Year: 2016 
ISBN: 1558522743 
ISBN 13: 9781558522749 
 1 
How to Work with People: Understanding Team dynamics 
Year: 2016 
ISBN: 1558522549 
ISBN 13: 9781558522541 
 2 
Inspire and motivate through performance reviews: A step-by-step guide (Sixty-minute training series) 
Year: 2016 
ISBN: 1558522778 
ISBN 13: 9781558522770 
 1 
Powerful Communication Skills: How to Communicate With Confidence, Clarity and Credibility 
Edition: 1 
Year: 1997 
ISBN: 1558522158 
ISBN 13: 9781558522152 
 1 
How to Get Things Done: An Achiever's Guide to Better Time Management (60-Minute Training Series) 
Year: 1988 
ISBN: 1558520120 
ISBN 13: 9781558520127 
 1 
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