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  Title Copies
Collections Made Easy: Fast, Efficient, Proven Techniques to Get Cash from Your Customers 
Edition: 1 
Year: 1999 
ISBN: 1564144003 
ISBN 13: 9781564144003 
 1 
Data and Text Mining: A Business Applications Approach 
Edition: 1 
Year: 2004 
ISBN: 0131400851 
ISBN 13: 9780131400856 
 1 
Front Desk Security and Safety: An on-the-Job Guide to Handling Emergencies, Threats, and Unexpected Situations 
Year: 2003 
ISBN: 0814408265 
ISBN 13: 9780814408261 
 1 
Strategic Database Marketing: The Masterplan for Starting and Managing a Profitable, Customer-Based Marketing Program 
Edition: First Edition 
Year: 1994 
ISBN: 1557385513 
ISBN 13: 9781557385512 
 1 
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary 
Edition: 1 
Year: 2006 
 1 
The Tipping Point: How Little Things Can Make a Big Difference 
Year: 2002 
ISBN: 0316346624 
ISBN 13: 9780316346627 
 1