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Tag:
Customer Relations
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Collections Made Easy: Fast, Efficient, Proven Techniques to Get Cash from Your Customers
Edition
:
1
Year
:
1999
ISBN
:
1564144003
ISBN 13
:
9781564144003
Carol S Frischer
Career Press
Books
1
Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance
Edition
:
1
Year
:
2017
ISBN
:
1119405726
ISBN 13
:
9781119405726
Shane Green
Wiley
Books
1
The Professional Service Firm50 (Reinventing Work): Fifty Ways to Transform Your "Department" into a Professional Service Firm Whose Trademarks are Passion and Innovation!
Edition
:
1
Year
:
1999
ISBN
:
0375407715
ISBN 13
:
9780375407710
Tom Peters
Knopf
Books
1
Even Monkeys Fall From Trees
Year
:
2001
ISBN
:
0970764804
ISBN 13
:
9780970764805
Doug Lipp
Hickethier Publishing International
Books
1
Simple Steps to Exceeding Customer Expectations
Edition
:
2
Year
:
2005
Brad Worthley
Genesis Publishing
Books
1
Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (50-Minute Series)
Edition
:
3
Year
:
2002
ISBN
:
1560526696
ISBN 13
:
9781560526698
Rebecca Morgan
Crisp Learning
Books
1
Exceptional Customer Service: Handle Customers With Skill and Confidence (Sixty-Minute Training Series)
Year
:
2000
ISBN
:
1558522751
ISBN 13
:
9781558522756
Natl Seminars Pubns
Books
3
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Edition
:
1
Year
:
2008
ISBN
:
0071548335
ISBN 13
:
9780071548335
Joseph Michelli
McGraw-Hill Education
Books
1
The Ultimate Question: Driving Good Profits and True Growth
Edition
:
1
Year
:
2006
ISBN
:
1591397839
ISBN 13
:
9781591397830
Fred Reichheld
Harvard Business School Press
Books
3