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  Title Copies
ServSafe Coursebook without the Scantron Certification Exam Form 
Edition: 3 
Year: 2004 
ISBN: 0471522082 
ISBN 13: 9780471522089 
Learn to Listen: How to Tune In Before Someone Tunes You Out (Communication series) 
Edition: 1 
Year: 1992 
ISBN: 1558520848 
ISBN 13: 9781558520844 
How to Communicate with Power, Diplomacy, and Tact 
Edition: 6 audio CDs w/ manual 
Year: 2003 
ISBN: 2864303227 
Call No: With: Dr. Robert A. Tracz 
Present with Confidence Fear No More! 
Year: 2002 
ISBN: 2864303170 
Call No: CD w/presenter guide 
How to handle conflict & confrontation 
Year: 2001 
ISBN: 2864302867 
Call No: CD w/manual 
Dealing With Conflict & Anger/Business User's Manual Series 
Year: 1996 
ISBN: 1558521739 
Call No: By Jean Marie Hiesberger 
Inspire & Motivate Through Performance Reviews: A Step-By-Step Guide 
Business Letters for Busy People 
Year: 2016 
ISBN: 1558523006 
ISBN 13: 9781558523005 
Taking AIM on Leadership 
Edition: printed 6 
Year: 1996 
ISBN: 1558521720 
ISBN 13: 9781558521728 
Thiving on change: Turning challenge into success (Productivity series) 
Year: 2016 
ISBN: 1558522727 
ISBN 13: 9781558522725