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  Title Copies
Delegate for Results: How to Get More Done Through Others (60-Minute Training Series) 
Year: 2016 
ISBN: 155852276X 
ISBN 13: 9781558522763 
The Assertive Advantage: A Guide to Healthy, Positive Communication (Communication Series) 
Edition: 12th Printing 
Year: 1995 
ISBN: 1558521496 
ISBN 13: 9781558521490 
Exceptional Customer Service: Handle Customers With Skill and Confidence (Sixty-Minute Training Series) 
Year: 2000 
ISBN: 1558522751 
ISBN 13: 9781558522756 
Powerful Communication Skills: How to Communicate With Confidence, Clarity and Credibility 
Edition: 1 
Year: 1997 
ISBN: 1558522158 
ISBN 13: 9781558522152 
How to Get Things Done: An Achiever's Guide to Better Time Management (60-Minute Training Series) 
Year: 1988 
ISBN: 1558520120 
ISBN 13: 9781558520127 
High-Impact Presentation & Training Skills 
Edition: 2 
Year: 2001 
ISBN: 1558522794 
ISBN 13: 9781558522794 
The Manager's Role As Coach: Powerful Team-Building & Coaching Skills for Managers - Business User's Manual (Leadership Series) 
Edition: 2 Revised 
Year: 2001 
ISBN: 1558522565 
ISBN 13: 9781558522565 
Inspire and motivate through performance reviews: A step-by-step guide (Sixty-minute training series) 
Year: 2016 
ISBN: 1558522778 
ISBN 13: 9781558522770 
The Manager's Pocket Guide to Documenting Employee Performance (Manager's Pocket Guide Series) 
Edition: Poc 
Year: 1999 
ISBN: 0874254477 
ISBN 13: 9780874254471 
10 
The Manager's Pocket Guide to Effective Mentoring 
Edition: Poc 
Year: 1999 
ISBN: 0874254698 
ISBN 13: 9780874254693