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  Title Copies
8 steps for highly effective negotiation: Letting the other person have your way (Communication series) 
Year: 1995 
ISBN: 1558521291 
ISBN 13: 9781558521292 
 1 
Conquer the brain drain: 52 creative ways to pump up productivity 
Year: 2016 
ISBN: 1558522999 
ISBN 13: 9781558522992 
 1 
The secret to developing peak performers: Get the best from your people (Sixty-minute training series) 
Edition: Later Printing 
Year: 2016 
ISBN: 1558522743 
ISBN 13: 9781558522749 
 1 
How to Work with People: Understanding Team dynamics 
Year: 2016 
ISBN: 1558522549 
ISBN 13: 9781558522541 
 2 
The complete guide to finding & hiring the right people 
Edition: 2nd 
Year: 2016 
ISBN: 1558522581 
ISBN 13: 9781558522589 
 1 
Time Management: Get an Extra Day a Week (Crisp Fifty-Minute Books) 
Edition: 4th Edition 
Year: 2009 
ISBN: 1426018576 
ISBN 13: 9781426018572 
 1 
Conflict Management: Resolve Disagreement at Work (Crisp Fifty-Minute Books) 
Edition: 4th Edition 
Year: 2009 
ISBN: 1426018584 
ISBN 13: 9781426018589 
 1 
Quality Customer Service: Satisfy Customers-It's Everybody's Job (Crisp Fifty Minute Series) 
Edition: 5th Edition 
Year: 2009 
ISBN: 1426018339 
ISBN 13: 9781426018336 
 1 
Crisp: Financial Analysis, Revised Edition: The Next Step (Crisp Fifty Minute Series) 
Edition: 1st 
Year: 2001 
ISBN: 1560525886 
ISBN 13: 9781560525882 
 1 
Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (50-Minute Series) 
Edition: 3 
Year: 2002 
ISBN: 1560526696 
ISBN 13: 9781560526698 
 1 
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